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Privacy Policy

Barefoot Tess's Privacy Policy

 

We are serious about safeguarding your privacy and maintaining the security of your personal information. We will not sell, share, or rent this information to others. Please review our privacy policy below so that you understand how we treat your personal information. As we continue to develop our web site and take advantage of technologies to improve the services we provide, our policies will continue to evolve. Therefore, we encourage you to refer to this page on an ongoing basis to stay abreast of our most current privacy policy practices. However, we will never waver from our commitment to maximize your privacy. If you have questions about our policy, please email us at customer@barefoottess.com.

Browsing

When you browse at Barefoottess.com, you do so anonymously. We do not collect your name, email address or any other personal information unless you provide it to us. We do log your IP address (the Internet address of your computer) to give us an idea of which parts of our website you visit and how long you spend there. Your browser also automatically supplies us with the type of computer and operating system you are using. We do not follow your browsing path outside of Barefoottess.com. Unless specified below, your information is never shared with other companies, even those who are using the same eCommerce technology and company we use. In the future, our eCommerce company may provide you the ability to share information across multiple websites which utilize the same technology; however, this will only be done at your explicit request.

Your IP address

Your IP address (the Internet address of your computer) is used to help diagnose problems with our server, and to administer the website. In addition, it is used to identify you and your shopping cart (in conjunction with a cookie, see below). We also use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit us.

What information do we collect?

This site requires Unique Identifiers and Financial Information to request information that we use to send orders and information about our company to you. When you purchase from Barefoottess.com, we use an order form that requests your name, billing and shipping addresses, phone number, e-mail address, and credit card information. The financial information is used to check our customer qualifications for registration and bill you for the products. In some circumstances, unique identifiers (like pet names or mother's maiden name) will be requested to verify your identity so we can process your order. If you register for "My Account," you must choose a Username and Password and provide those to us. Once you've done this, you will have an account at Barefoot Tess.

Please note: to ensure your privacy, we have elected NOT to store your credit card number in your account. Thus, you will have to enter this each time you order.

The customer's contact information may be used to contact our customers when necessary. You may opt-out of receiving informational mailings; see the opt-out information below. Customers will NOT be able to opt out of receiving order notification or other contacts which are deemed essential by Barefoot Tess to conduct their business.

Public Forums

This site may include chat rooms, forums, message boards, and/or news groups available to its visitors. Please remember that any information you disclose in these areas become public information. You should exercise caution when deciding to disclose personal information.

How do we use collected information?

We use IP addresses to administer the site, track users' movement within the site, and gather broad demographic information. In order to improve our customer service, Barefoottess.com may compile aggregate data from all of our customers to help us learn which pages are popular and how many total users visit our site. IP addresses are not linked to personally identifiable information and Barefoot Tess does not use your personally identifiable information to obtain information about pages visited, purchases made, or any other clickstream data.

What is a Cookie?

Like many other websites, Barefoot Tess uses a standard technology called a "cookie" to collect information about how you use the site. A cookie is a small file stored on your computer by a website to give you a unique ID. The cookie contains no personal information, just a unique identifier for our system to recognize this browser. Cookies make it easier for you to use our site, and they help us customize your experience so that we can provide you with the information you need, when and where you need it.

We use cookies to facilitate your entire shopping experience. A cookie generated by our site contains a numeric ID that, for example, allows you to retrieve your Wish List and place an order. We also use cookies to help us learn what interests you on our site. In keeping with our standard policy on customer information and to ensure the privacy of each and every one of our customers, we analyze data gathered via cookies only in aggregate, not at the individual customer level. Moreover, our e-commerce system encrypts all cookies so they cannot be read by any other web page.

We do not use cookies to track your web browsing away from Barefoot Tess, nor do we have that ability. We cannot track where you have been or where you go once you leave our site. We do not use cookies to match you with any outside or third party database.

How we use e-mail and other contact information

Our online surveys ask visitors for contact information like their email address. We use this to send customers information about our company or, when necessary, related to the sale of our products. For example, Barefoot Tess will contact you with a follow-up e-mail if the merchandise you have selected is not currently in stock, if we need to confirm part of your order, or we have specific information that will help ensure you get the correct shoe and fit.

Barefoot Tess may also run contests where we may ask visitors for contact information. Generally this information is used to verify eligibility as well as to contact winners. If you have signed-up to receive Barefoot Tess newsletters, we will provide you with advance notice of store sales, new merchandise, and other store-related events. You have the freedom to add or remove your name from this email list at any time. To remove your name, simply follow the "unsubscribe" instructions included in every e-mail.

Barefoottess.com may occasionally send non-promotional e-mail to all registered users in order to provide better services to our customers. Registered users will be under no obligation to reply or answer questions in non-promotional e-mail. Non-promotional e-mail may include maintenance notices and system updates.

About our System Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Information is stored behind a firewall, against a password protected database system. Whenever sensitive information is accessed, it is transmitted using strong SSL encryption. Barefoot Tess may keep a copy of your information on its own system using our eCommerce provider's unique system, which may have its own security measures in place.

This site provides the choice to Opt In or Out

Barefoot Tess values your privacy. Each time a general information email is distributed, you have the option to use a simple unsubscribe method, included at the end of the email we send. Customers may unsubscribe at any time by following the process described in the email.

We give the ability to Correct/Update your information

This site allows users to log-in on their account and change or modify information previously provided.

Contacting Barefoot Tess regarding the website

If you have any questions about this privacy statement, the practices of this site, or your dealings with the website or Barefoot Tess, please contact us:

By Mail:

Barefoot Tess LLC
PO Box 613
Brooklandville,  MD   21022-0613

By Phone:

410.337.7722

By Email: